Customer Reviews & Testimonials

"We have had a great experience with this company, with Jim and all of his team. It was a particularly difficult time because my sister and I were dealing with a house move for our very elderly mother, with both of us living very far away. Jim was constantly available and in communication as we drew up plans to create an accessible wetroom bathroom in limited space and to reconfigure interior walls to create a really nice age appropriate and wheelchair useable space for our mother. Jim coordinated everything perfectly, from the bathroom conversion to interior reconstruction and electrical work. Any questions or concerns we had were answered immediately. We are extremely satisfied, our mother is delighted with her new home, and the care workers who help her have everything now to make their job a lot easier. It was a level of support beyond anything we had expected."

"Jim and his team delivered a lovely wet-room space which is accessible, usable and elegant. There was much creative problem solving and juggling of tasks as they discovered various snags in an old house and sorted them quickly, calling on expertise in a timely manner. The level of communication and care was excellent and the team showed particular kindness and understanding for the context with my mother and her care assistants in the house. We love our new Scandi-style panels and stylish new floor. The space is transformed!"

"From estimate to completion of work the whole process was seamless. Jim attended every day to manage works ensuring various teams from joiners, to plumbers and floor layers to electricians were on site as required. The quality of finish is first class with all measurements and fittings done with precision. Jim was able to offer his knowledge and experience in areas I hadn't thought about making choices easy. He went over and above on getting little extras to make life easier. Job had a very tight timescale from my side and Jim ensured it was completed well within promised timeframe. All rubbish removed leaving place immaculate. I would highly recommend them if you require a disabled friendly wet-room."

"Exceptional customer service throughout the process of turning my father's bathroom into an accessible wet room - with the offer of ongoing support even beyond the completion of the work. Excellent advice on how to make the best choices from a mobility perspective, things we would never have thought of ourselves. Nothing was too much trouble during the re-fit, there was so much consideration to minimise disruption for my dad (who has Alzheimer's), the guys went above and beyond. We are delighted with the quality of the finished wet room and it's already making life much easier and safer."

"We had a wet room fit for our mum as she is 90 now with mobility issues, have to say Jim and his team done a superb job from beginning to end, and gave a lot of great advice in the planning stage, the instalation team were second to none, polite, respectful, and cleaned up afterwards, definitely 5stars to the whole team, so much so that my wife and I are getting them to refit our own bathroom."

"Got a wetroom installed for my parents recently and the service we received from this Company was excellent from the initial meeting until the job was completed. Jim and his team - Rory, Barry, Callum, Billy, Scott and Martin - were highly professional in every way from their advice, efficiency, completing the job on time and nothing being too much trouble. Jim kept me updated throughout and couldn't be more helpful. He said to get in touch even in the future, if something needed sorted. The wetroom is amazing."

"The company removed the bathroom from my flat and installed a wet room in its place. The result is magnificent. The work was complicated by the discovery that the trajectory of some pipework placed when the flat was built was defective and possibly illegal. The job was still finished on time at an overall reasonable cost. Many thanks to Jim and Rory in particular."

"provided an excellent service from initial advice and design to completion of a wet room to replace our bathroom. In a first floor apartment we were concerned about the neighbours. But a letter was delivered to all, the communal carpetting and stairs were protected and hoovered each afternoon. No complaints. The end result is what we need particularly for my wife whose balance and mobility are major issues. Family and friends (and Occupational Therapy) think that it is excellent. So, in one week, the team delivered and they were very good. We couldn't have asked for more."

"We were very pleased with the results. Jim was a brilliant communicator, was trustworthy and responsive when questions came up or decisions needed to be made. He gave good advice and knew what would work under the circumstances. Our project hit a few bumps when structural problems were found. The team solved these quickly and ploughed on. This firm give good customer service, keep you informed of progress and know how to work well with the elderly. Highly recommended."

"As of Friday 5th April 2024, we have a wonderful new bathroom. I cannot overstate the professional way the job was completed. My main man Gary kept us updated at all times. All the team members we met were courteous and careful in our house. I would have no hesitation recommending them. Great job guys, thank you so much."

"Got a bathroom fitted out for my Dad and couldn't have chosen a better company to do it. Excellent service and communication throughout and the work was carried out to a very high standard. Credit to everybody involved in making this happen so quickly. My Dad is really pleased with the result and that is the main thing. No more having to climb over a bath to get a shower which is much better for him."

"Jim and his team came and fix my shower and he did not need to do it .All i had was a wet room knowing i was not long out of hospital he knew i needed fixed . I team did it i would like to thank them all .Brilliant thanks again guys . Great job Gerry ."

"Fast, efficient work, expertly completed on time and to a very high standard. Every detail was carefully discussed, checked and double checked before being finally installed. They left the place clean and tidy as well; taking all the rubbish and debris with them. These guys work damned hard and are friendly too."

"Excellent Company. A really great service and always willing to help. Jim and Julia always kept me informed of progress throughout the job."

"Absolutely superb job on converting an ancient old-fashioned shower into a super smart walk in one- so stylish with wonderful panelling and new floor. Jim and his team work so hard and deliver the most professional and excellent service- thanks so much!"